Support

Membership & Gym Questions

For anything related to:

• Membership changes
• Billing or payments
• Gym access
• Class schedules
• Account updates
• Personal training
• Facility policies

Please contact your gym directly or speak with the front desk or manager.

Your gym manages all membership and facility-related matters.


App Technical Support

If you are experiencing a serious technical issue with the app, such as:

• App not loading
• Login errors
• Workout data not saving
• Major bugs or crashes

Please email:

axel@performanceformula.org

When reporting a technical issue, include:

• Your gym name
• Your device type (iPhone / Android)
• A brief description of the issue
• Screenshots if possible

This helps us resolve the issue faster.